Effective Date: July 27, 2026
Welcome to Peace by Piece Concierge Therapy, LLC
These Terms & Conditions (“Terms”) govern your access to and use of the Peace by Piece Concierge Therapy, LLC (“Peace by Piece,” “we,” “our,” or “us”) website, online store, educational resources, and services.
By accessing or using this website, scheduling services, creating an account, or purchasing products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website.
1. About Our Services
Peace by Piece Concierge Therapy, LLC provides:
- Behavioral health counseling services
- Telehealth therapy services (where legally permitted)
- Mental wellness education
- Workshops and educational programs
- Digital resources
- Wellness merchandise
- Print-on-demand products
- Online retail sales through WooCommerce
Nothing on this website creates a therapist-client relationship until all required intake procedures have been completed and you have been formally accepted as a client.
2. Eligibility
By using this website, you represent that:
- You are at least 18 years of age or have the legal authority to enter into these Terms.
- Any information you provide is accurate and current.
- You will use this website only for lawful purposes.
3. Website Use
You agree to use this website responsibly and not to:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Upload malicious software, viruses, or harmful code.
- Use automated tools to scrape or copy website content without permission.
- Misrepresent your identity or impersonate another person.
We reserve the right to restrict or terminate access for users who violate these Terms.
4. Appointments and Therapy Services
Scheduling an appointment request does not guarantee services.
A therapist-client relationship begins only after:
- Required intake paperwork has been completed.
- Informed consent has been signed.
- Your appointment has been confirmed.
- Services have been accepted by the practice.
Appointments are subject to our Booking Policy, Cancellation Policy, and applicable informed consent documents.
5. Insurance
If you choose to use insurance:
- We may verify your benefits as a courtesy.
- Verification is not a guarantee of coverage or payment.
- You remain responsible for deductibles, copayments, coinsurance, non-covered services, and any balance determined by your insurance carrier.
6. Online Store Purchases
All merchandise is subject to availability.
We reserve the right to:
- Correct pricing errors.
- Cancel orders affected by pricing or inventory errors.
- Refuse or limit orders when necessary.
- Discontinue products without notice.
7. Product Descriptions
We strive to display products, colors, descriptions, and images accurately.
However, actual colors and product appearance may vary depending on your monitor, mobile device, lighting, or manufacturing process.
We do not guarantee that every product will appear exactly as displayed on your screen.
8. Made-to-Order Products
Many products sold through our online store are produced after an order is placed.
Because these items are made specifically for each customer, returns and exchanges are subject to our Refund & Returns Policy.
9. Pricing
Prices are displayed in U.S. Dollars (USD) and may change without notice.
Applicable taxes and shipping charges are calculated during checkout.
We reserve the right to correct pricing errors at any time.
10. Payment
Payment is required before merchandise is produced or shipped unless otherwise stated.
We accept approved payment methods displayed during checkout.
Payment processing is handled securely by trusted third-party payment providers.
11. Shipping
Estimated processing and delivery times are provided for convenience only and are not guaranteed.
Peace by Piece Concierge Therapy is not responsible for delays caused by:
- Shipping carriers
- Weather
- Customs
- Supply chain disruptions
- Incorrect addresses provided by the customer
Additional information is available in our Shipping Policy.
12. Refunds and Returns
Refunds, exchanges, and returns are governed by our Refund & Returns Policy.
Please review that policy before making a purchase.
13. Intellectual Property
Unless otherwise stated, all content on this website is the property of Peace by Piece Concierge Therapy, LLC and is protected by copyright, trademark, and other intellectual property laws.
This includes, but is not limited to:
- Logos
- Branding
- Website design
- Articles
- Blog posts
- Assessments
- Worksheets
- Therapy curriculum
- Educational materials
- Product designs
- Graphics
- Images
- Videos
- Downloads
You may not reproduce, distribute, modify, publish, sell, or use our content without prior written permission.
14. User Content
If you submit reviews, comments, testimonials, photographs, or other content to our website, you grant Peace by Piece Concierge Therapy, LLC a non-exclusive, royalty-free license to display, reproduce, and use that content in connection with our business, unless otherwise prohibited by law.
We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.
15. Educational Content
The information on this website is provided for educational and informational purposes only.
It is not intended to replace professional mental health, medical, legal, or financial advice.
Always consult an appropriately qualified professional regarding your specific situation.
16. Third-Party Services
Our website may integrate or link to third-party providers, including:
- Payment processors
- Email platforms
- Appointment scheduling services
- Social media platforms
We are not responsible for the content, availability, or privacy practices of third-party websites or services.
17. Limitation of Liability
To the fullest extent permitted by law, Peace by Piece Concierge Therapy, LLC, its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of this website, our services, or products.
Nothing in these Terms limits liability where such limitation is prohibited by law.
18. Indemnification
You agree to indemnify and hold harmless Peace by Piece Concierge Therapy, LLC and its officers, employees, contractors, and affiliates from claims, damages, losses, liabilities, and expenses arising from your misuse of the website or violation of these Terms.
19. Privacy
Your use of this website is also governed by our:
- Privacy Policy
- HIPAA Notice of Privacy Practices (for therapy services)
Please review these documents to understand how your information is collected, used, and protected.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements.
The updated version will be posted on this page with a revised Effective Date.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
21. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.
Any disputes arising from these Terms or your use of the website shall be resolved in the appropriate state or federal courts located in Delaware, unless applicable law requires otherwise.
22. Contact Information
If you have questions regarding these Terms & Conditions, please contact:
Peace by Piece Concierge Therapy, LLC
📞 Phone: (302) 505-0466
📧 Email: admin@peacebyiececoncierge.com
🌐 Website: https://peacebypiececoncierge.com
Entire Agreement
These Terms & Conditions, together with our Privacy Policy, HIPAA Notice of Privacy Practices, Booking Policy, Refund & Returns Policy, Shipping Policy, Accessibility Statement, and Disclaimer, constitute the complete agreement between you and Peace by Piece Concierge Therapy, LLC regarding your use of this website and our services.
Last Updated: July 27, 2026