Effective Date: July 27, 2026
Peace by Piece Concierge Therapy, LLC
At Peace by Piece Concierge Therapy, LLC (“Peace by Piece,” “we,” “our,” or “us”), we are committed to protecting your privacy and maintaining the confidentiality of the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products through our online store, contact us, or use our online services.
Please read this Privacy Policy carefully. By using our website, you agree to the practices described below.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
You may voluntarily provide:
- Name
- Email address
- Telephone number
- Mailing and shipping address
- Billing address
- Account login credentials
- Payment information (processed securely through our payment providers)
- Information submitted through contact forms
- Newsletter subscriptions
- Product reviews
- Communications with our customer service team
Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Referral sources
- Cookies and similar technologies
This information helps us improve the performance and user experience of our website.
Therapy Services
Peace by Piece Concierge Therapy provides behavioral health services.
If you become a therapy client, your Protected Health Information (PHI) is handled separately in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Our online store and website are not intended for the transmission of confidential clinical information.
Please use our secure client portal for therapy-related communications.
How We Use Your Information
We may use your information to:
- Process purchases
- Ship products
- Respond to inquiries
- Schedule appointments
- Verify insurance information
- Improve our website
- Personalize your shopping experience
- Process payments
- Prevent fraud
- Send order confirmations
- Send shipping updates
- Provide customer support
- Send newsletters (only if you opt in)
- Comply with legal obligations
WooCommerce Store Purchases
When you purchase products through our online store, we collect the information necessary to:
- Process your payment
- Fulfill your order
- Ship your purchase
- Communicate regarding your order
- Process returns or exchanges
- Maintain purchase records
Payment information is processed securely through trusted third-party payment processors. Peace by Piece Concierge Therapy does not store your complete credit card information.
Print-on-Demand Fulfillment
Some products sold through our online store are produced and shipped by trusted third-party fulfillment partners.
To complete your order, we may share necessary information including:
- Name
- Shipping address
- Product selections
Only the information necessary to fulfill your purchase is shared.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
- Maintain shopping cart functionality
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
Email Communications
If you subscribe to our newsletter or marketing emails, we may occasionally send:
- Practice updates
- Mental wellness resources
- Promotions
- Product announcements
- Special offers
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Third-Party Services
We may use trusted third-party providers including:
- WooCommerce
- WordPress
- Printful
- Payment processors
- Shipping providers
- Email marketing services
- Google Analytics
- Social media platforms
Each provider maintains its own privacy practices.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children through our website or online store.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your information
- Withdraw marketing consent
- Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon posting to this page.
The Effective Date at the top of this policy will reflect the most recent revision.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Peace by Piece Concierge Therapy, LLC
📞 Phone: (302) 505-0466
📧 Email: admin@peacebypiececoncierge.com
🌐 Website: https://peacebypiececoncierge.com